[Important]Implementation of 3-D Secure 2.0 authentication service

Thank you very much for your continued use of our website.

This website has implemented 3D Secure 2.0 authentication service to strengthen prevention of credit card fraud.

Implementation date

2024/10/09 14:30 -

*System maintenance is scheduled.

*Tickets will not be purchasable with credit cards that do not support the 3D Secure 2.0 authentication service. Please apply for the 3D Secure 2.0 authentication service with your credit card company.For information on support for the service, please check with the issuing credit card company.

*About the 3D Secure 2.0 authentication service
The 3D Secure 2.0 authentication service enhances the security of transactions by requiring customers to enter their pre-registered passwords as needed in order to make online credit card payments more secure. This enables the prevention of unauthorized usage such as identity theft via stolen credit card information.

Payment process after implementation of 3D Secure 2.0 authentication service Payment steps

*An authentication screen may be displayed at the discretion of the credit card company. Thus, the screen may also not be displayed. For details, please contact the issuing credit card company.

Action required for customers

Please apply for the 3D Secure 2.0 authentication service with your credit card company.

*For information on the application process, please contact the issuing credit card company listed on the back of your credit card or the respective credit card company’s website.
*For information on support for the 3D Secure 2.0 authentication service, please check with the issuing credit card company.

Important notes

3D Secure authentication may not function properly in the following circumstances.
Please check your system configuration before making a payment.

• You have installed pop-up-blocking software
• You have installed ad-blocking software
• You have installed security software
• Your security level is set to “high”
• Cookies are not set to “enabled”
• JavaScript is not “enabled”
• Authentication is not performed or displayed properly due to your software environment (e.g., OS and browser combination)

*If you still cannot use 3D Secure authentication after checking your system configuration as above, please take a few moments to contact your credit card company.

In addition, due to the recent increase in credit card fraud, the Ministry of Economy, Trade and Industry has announced that it will require all e-commerce site operators to implement the 3D Secure 2.0 authentication service.

[Ministry of Economy, Trade and Industry website]
Credit Card Security Guidelines have been revised (external site)